At King Billy Casino, we believe that gambling is best enjoyed as a recreational activity. We actively encourage our New Zealand players to set personal limits and to recognise when gambling stops being fun.
We comply with all responsible gambling requirements applicable in New Zealand and provide a comprehensive suite of player protection tools directly within your account settings. Our support team is trained to assist players who may be experiencing difficulties.
Golden Rules for Responsible Play
Only gamble with money you can afford to lose
Set a budget before you start and stick to it
Never chase losses — accept them as part of the game
Take regular breaks and set time limits
Balance gambling with other hobbies and activities
Seek help early if gambling stops being enjoyable
Available in your King Billy Casino account settings at any time
Deposit Limits
Set daily, weekly, or monthly deposit limits to keep your gambling within a budget you're comfortable with. Limits apply immediately when reduced.
Session Time Limits
Set a maximum session duration. Once your time is up, you'll receive a notification and your session will be ended automatically.
Reality Checks
Receive regular pop-up reminders showing how long you've been playing and your net win/loss during the session.
Self-Exclusion
Temporarily or permanently exclude yourself from King Billy Casino. We can exclude you for periods of 24 hours, 1 week, 1 month, or permanently.
Cooling-Off Period
Take a short break from gambling. During a cooling-off period your account will be suspended for the chosen duration.
24/7 Support
Our trained support team is available around the clock to discuss responsible gambling concerns and help you access the right tools.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, we strongly encourage you to seek help:
Spending more money on gambling than you can afford
Borrowing money or selling possessions to fund gambling
Gambling to escape problems, stress, or emotional difficulties
Feeling restless or irritable when trying to cut back
Neglecting work, family, or social responsibilities due to gambling
Lying to family or friends about your gambling habits
Chasing losses by continuing to gamble after losing
Gambling interfering with your mental or physical health
Free, confidential support is available for New Zealand players
Gambling Help Online (NZ)
Free 24/7 support for New Zealand players
Problem Gambling Foundation NZ
Counselling and support services across NZ
Gambling Therapy
Free global online support forum
Gamblers Anonymous NZ
Peer support groups across New Zealand
King Billy Casino enforces strict age verification. Gambling is prohibited for persons under 18 years of age. If you are concerned about a minor accessing gambling services, please contact us immediately. You can also use parental control software to restrict access to gambling websites.
18+ Only · Gamble Responsibly · Help Available 24/7